Privacy Policy

1. Introduction

The Lemon Printing business ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our printing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or submit an inquiry
• Place an order for printing services
• Contact us via email, phone, or contact form

This information may include:

• Name, email address, phone number
• Company name and business address
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Project specifications and files you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our printing services
• Processing and fulfilling your orders
• Communicating with you about your orders, quotes, and inquiries
• Improving our website and services
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., shipping companies, payment processors).
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Files and Artwork

When you send us files or artwork for printing, we treat this content as confidential. We do not share, reproduce, or distribute your files except as needed to quote, produce, or deliver your order, or when you give us permission. Files may be retained for a reasonable period for quality assurance and reprint support. See our Copyright & Confidentiality page for the full details.

7. Cookies

This site may use cookies or similar technologies needed for core website functions. The necessary category in our preference panel is always active. Optional analytics technologies are not currently integrated. If you allow Marketing, we store first-party attribution details in your browser's local storage, such as the referring page, landing and current page URLs, campaign parameters, advertising click IDs present in the URL, and visit timestamps. We use these details to understand which marketing source led to an inquiry; when you submit a quote or contact form, the attribution details may be included with that submission. This is not a third-party advertising pixel. Choosing Only necessary, or turning Marketing off later, prevents further attribution capture and removes the stored attribution record. No optional analytics or advertising tracker is loaded by the cookie preference feature.

Your choice is saved separately in local storage in the browser on the device you are using, along with the selected categories and the time it was saved. This preference record is used to remember your choice; it is not an analytics or advertising tracker. Even with Marketing off, a contact or quote request includes the page path where you submitted the form, without campaign query parameters, to give us context for your inquiry. You can review, change, or withdraw optional choices at any time using “Cookie preferences” in the footer. If your browser does not allow this local storage, your choice may not be remembered after you leave or reload the site. You can also manage or block cookies through your browser settings, though blocking technologies needed for core functions may affect how parts of the site work.

8. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal data
• Objection to processing of your data
• Data portability

To exercise these rights, please contact us at [email protected].

9. International Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to such transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: