Privacy Policy

1. Information We Collect

When you use our website or contact us for a quote, we may collect the following information:

• Personal details: Name, email address, phone number, and company name.
• Project information: Product type, quantity, specifications, artwork files, and delivery requirements.
• Usage data: We use analytics tools to understand how visitors use our website, including pages visited, time spent, and referral sources. This data is anonymized and does not include personal information.
• Cookies: We use essential cookies for site functionality and optional analytics cookies to improve user experience.

2. How We Use Your Information

We use the information you provide to:

• Respond to your quote requests and provide accurate pricing.
• Communicate about project details, proofing, and production updates.
• Process and fulfill your printing orders.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Shipping partners: Carrier services (DHL, FedEx, UPS, freight forwarders) to the extent necessary for delivery.
• Payment processors: To process transactions securely (e.g., bank transfers, PayPal).
• Legal requirements: When required by law, regulation, or legal process.

4. Artwork and Intellectual Property

Any artwork, designs, or content you submit to us remains your intellectual property. We use your files solely for the purpose of fulfilling your printing order. We will not reproduce, distribute, or share your artwork with any third party without your written consent.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no electronic transmission over the internet or method of storage is completely secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data, subject to legal obligations.
• Opt out of marketing communications at any time.

7. Cookies

Our website uses cookies to:

• Essential cookies: Required for the website to function properly (e.g., session management, form submissions).
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). You can disable these in your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us:

• Email: link@lemonprinting.com
• Phone: +86-17688437535
• Factory: Guangzhou/Shenzhen Area, China